Community rules
VideoCita works because the people who join feel safe. There are five rules, clear and strict. Here they are in full detail: what each one means, examples of what's fine and what isn't, what happens when someone breaks them, and how to get help.
You are you, and you are 18 or older
What it means. VideoCita is for people aged 18 and over only. Use your own first name, your own date of birth and your own camera. Each person has a single account.
✔ Yes
- Using your real date of birth.
- Having one account, your own.
- Reporting anyone who seems to be under 18 (the report button has a specific reason for it).
✖ No
- Joining if you're under 18, or helping a minor join.
- Pretending to be someone else or opening an account in someone's name.
- Having several accounts, or opening a new one to come back after a suspension or ban.
Respect, always
What it means. Each date lasts a few minutes and is for getting to know each other. You can feel no connection and say goodbye politely; what you can't do is make the other person feel bad. “No” is a complete answer.
✔ Yes
- Saying goodbye kindly if there's no spark.
- Ending the date if you're not comfortable.
- Accepting a “no” the first time, without asking for reasons.
✖ No
- Insulting, mocking or putting someone down, least of all for their body, origin, orientation, gender identity, religion, age or disability.
- Threatening or intimidating.
- Insisting or pressuring after a “no”, or pushing for personal details, photos or meetups.
Camera for all audiences
What it means. The date is on video with someone you don't know. That's why the camera is always suitable for all audiences, like a first date in a café.
✔ Yes
- Dressing as you would for a first date.
- Warning someone who walks into the frame (a housemate, say) and asking their permission.
✖ No
- Showing nudity, sexual gestures or explicit content, whether on camera or by sharing your screen.
- Making unwanted sexual comments.
- Showing third parties (especially minors) without them knowing or without their permission.
What happens on the date stays on the date
What it means. VideoCita doesn't record video or audio, and you can't either. What someone tells or shows you on a date is theirs, not yours. That way everyone can speak freely.
✔ Yes
- Talking about your experience in general, without identifying anyone.
- Telling us what happened in order to report it: that never counts as spreading.
✖ No
- Recording the screen or audio, or taking screenshots or photos of the other person.
- Posting or forwarding anything about another person (image, name, quotes, details) on social media, groups or chats.
- Telling third parties details that would let someone recognise the person you met.
No money, no spam, no deception
What it means. VideoCita is for meeting people, not for doing business or scamming. Sharing your contact is fine if both of you want to, when you want to and never before.
✔ Yes
- Exchanging contact details when you both want to.
- Being clear about who you are and what you're looking for.
✖ No
- Asking for money, gifts, transfers, cryptocurrency or bank details.
- Selling or promoting products, services, paid profiles, investments or other platforms.
- Inventing a story to gain trust, or pressuring someone to move to another app.
Why these rules exist
Talking to a stranger on video can be fun, but it can also feel a bit daunting. These rules exist so anyone can join without worrying about being disrespected, shown something they didn't want to see, or asked for money.
They're strict on purpose: we'd rather remove someone who breaks them than let one person feel bad. And they're the same for everyone, no exceptions.
What happens if someone breaks them
It works like this, from lightest to most serious:
- Anyone can report or block at any time, during or after a date. When you report, the other person is blocked automatically and you won't meet again.
- If three different people report the same account within 30 days, it's suspended automatically for 72 hours, until a moderator reviews it.
- Moderators can warn, suspend the account (from 1 to 365 days) or expel it permanently, depending on how serious it is.
- Very serious conduct (for example, deliberate nudity, a threat, or a minor) can lead to immediate expulsion with no prior warning.
How to report and block
During the date you have a report button and another to end it. After the date you can also report or block that person.
When you report you choose a reason: harassment, nudity or sexual content, possible minor, spam or scam, or other (with up to 500 characters to tell us what happened). The more specific you are, the better we can act.
Blocking is permanent and silent: the other person gets no notice and you won't be matched in any date again.
Important: since we record neither video nor audio, our decisions rely on what is reported and on the account's history. That's why your report matters so much.
Look after yourself
The rules protect everyone, but nobody can guarantee 100% who is on the other side of a screen. A few simple tips:
- Don't share your address, workplace, bank details or passwords, however much someone insists.
- Take your time before swapping contact details. If someone pressures you to, that's a red flag.
- If you ever meet in person, choose a public, busy place and tell someone you trust.
- If something feels off, end the date and report. You don't have to justify yourself.
Your privacy
What happens on the date stays on the date: we don't record video or audio. We also never show your date of birth or your matching preferences to anyone. You can read every detail in the privacy policy.
If you think there's been a mistake
People make mistakes, and so does moderation. If you've been suspended or blocked and you think it's a mistake, write to info@videocita.cat and a person will review it, usually within 24 working hours. We don't have a form-based appeals system yet: email is the way.
If these rules change
The rules carry a version number. If we change the meaning of any of them, we'll tell you and you'll need to sign the new version to keep using the Roulette and the parties. Small changes (fixing a typo, clarifying an example) don't require signing again.